
Michael is a Customer Success Manager at Anagram, dedicated to helping eye care providers streamline operations and grow their practices. Before joining Anagram in 2025, he worked as a Customer Success Manager for a CRM and business automation software company, where he helped clients improve efficiency and strengthen customer engagement.
Steve Alexander has been in the eye care industry for nearly 25 years and has worn many hats including optician, ophthalmic tech, lab tech, practice manager, regional manager, operations consultant, CE certified speaker and other in both private and corporate eye care settings. Over the last 8 years, he has been consulting with practices to find ways to better understand their patients, the ecosystems in which they work, and how to create a practice of which they can be proud.
