Webinar Hosts
Steve Alexander
VP of Industry & Strategic Partnerships
Steve Alexander has been in the eye care industry for nearly 25 years and has worn many hats including optician, ophthalmic tech, lab tech, practice manager, regional manager, operations consultant, CE certified speaker and other in both private and corporate eye care settings. Over the last 8 years, he has been consulting with practices to find ways to better understand their patients, the ecosystems in which they work, and how to create a practice of which they can be proud.
Jeff Sullivan
Enterprise Customer Success Manager
Jeff helps organizations navigate the complex intersection of insurance, customer service, and revenue. Drawing on four years in optical SaaS along with more than two decades prior in finance, banking, and small business ownership; Jeff brings a uniquely grounded perspective to enterprise customer success. At Anagram, he channels that understanding into strong client relationships built on analytics, training, and trust, turning a confusing space into a clear path to growth.